Privacy Policy

Express Plumbing ("we", "our") respects your privacy. This policy describes how we handle information submitted through this website.

What we collect

When you use the callback form, we collect your name, phone number, optional email, address or neighbourhood, urgency, and a description of the plumbing issue. We also capture technical context, page URL, referrer, marketing parameters (UTM, gclid), IP address, and user agent, to help us respond and improve the site.

How we use it

We use your information only to contact you about your service request and to improve the site. We do not sell personal information.

Sharing

Information is accessible to the Express Plumbing team responsible for scheduling and follow-up, and to service providers used to operate the site (e.g., hosting, database). We do not share your data with unrelated third parties.

Analytics

We may use privacy-respecting analytics (e.g., Google Analytics 4) to understand aggregate site usage. You can opt out via browser controls.

Contact

Questions about this policy: contact@expressplumber.org